Each MyPrint client will have dedicated personnel. MyPrint also uses a secure, reliable browser-based, eSupport solution. This allows our CSRs to provide real-time, interactive customer service. Virtually everything a CSR could do in a face-to-face meeting can be done on a remote basis. We have found that resolving customer issues are infinitely more effective using this technology than the traditional support phone call or email.

Using MyPrint online training technology, we can train users via Internet conferencing by simply using a browser - effectively, efficiently, and affordably. All it takes is the push of a single online button. We offer a complete set of powerful training capabilities.

MyPrint continues to improve our customer service and internal processes based on information we receive from our online user surveys. The results of these will be forwarded to the administrator of the program.